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Terms and Conditions

Safety and Liability:

  • Mandatory Insurance: All participants must possess travel or accident insurance that specifically covers adventure sports, including skiing and snowboarding. Participants are solely responsible for all medical expenses, including any rescue or evacuation costs.

  • Assumption of Risk: By booking a tour with Foresthayashi, participants acknowledge and accept the inherent risks associated with skiing and snowboarding. Participants agree that Foresthayashi, its staff, affiliates, and agents are not liable for any accidents, injuries, or fatalities, however caused, occurring before, during, or after the guided day or lesson.

  • Release of Liability: Prior to participation, all participants must read a release of liability waiver. Participants under 18 years of age must have the waiver signed by a parent or legal guardian. Failure to sign the waiver will result in tour cancellation without refund.

  • Indemnification: Participants agree to indemnify and hold harmless Foresthayashi, its staff, affiliates, and agents from any and all claims, liabilities, losses, or damages arising from their participation in the activity.

Tour Logistics and Conditions:

  • Skill Levels: Guiding is available for all skill levels.

  • Booking Changes: Date changes are not permitted after booking. Cancellation and rebooking are required, subject to the established cancellation policy.

  • Weather Conditions and Refunds:

    • In the event of a full mountain closure due to severe weather, participants will be offered a full refund or the option to reschedule, subject to availability.

    • Refunds will not be issued if some lifts or gates remain open.

  • Daily Itinerary:

    • Foresthayashi strives to provide the best possible conditions for participants each day, considering the unique microclimates, crowds, and weather patterns of Hokkaido.

    • Standard pickup time is 8:00 AM, with return between 2:00 PM and 3:00 PM. Requests for later starts or earlier returns can be accommodated where feasible.

    • The guide has the final decision on the daily location choice.

  • Snow Condition Guarantee:

    • Foresthayashi guarantees that if, in its sole discretion, suitable snow conditions cannot be found on the scheduled day, participants will be offered the option to reschedule or cancel without penalty.

    • The final decision on snow quality will be made by Foresthayashi staff.

Cancellation Policy

Payment Policy:

  • A 50% deposit is required to confirm all bookings.

  • Full payment is due 30 days prior to the scheduled tour date.

Cancellation Policy:

  • Cancellations made 15-30 days prior to the scheduled tour date will receive a 50% refund of the total tour cost.

  • Cancellations made within 15 days of the scheduled tour date are non-refundable.

Payment Methods

Upon booking, an invoice with a secure Square online payment link will be provided. For Japanese bank transfer or cash payments, please contact us for a customized invoice.

Release of Liability, Waiver of Claims,
Assumption of Risks and Indemnity Agreement

This Release Agreement applies to Foresthayashi LLC, including its directors, officers, employees, guides, agents, contractors, and successors (collectively, the 'Releasees').

DEFINITIONS

This Release Agreement applies to Foresthayashi LLC, including its directors, officers, employees, guides, agents, contractors, and successors (collectively, the 'Releasees').

Media Release

Foresthayashi reserves the right to use photos, videos, or other media featuring participants for company purposes. Please notify us in advance if you object to the use of your image or likeness.

Operating Regulations
 

Foresthayashi reserves the right to use photos, videos, or other media featuring participants for company purposes. Please notify us in advance if you object to the use of your image or likeness.

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